What to Expect

MY STYLE

When booking with me, it’s important that my style of photography meets your needs. Look through my website for my previous work, does it speak to you? It’s up to you to decide if my style of photography meet your needs, you cannot be sold on it. Good thing too, I’m not into cheesy pitchy sales!

First things first. I’m a natural light, on-location, custom photographer. Mouthful right?! What exactly does that mean? I love the sun! I prefer shooting in the glorious sun rays. Not to say I won’t use my flash if need be! I’m on-location. I come to you or we meet in a select location of your choice. This could be your home, a park, field, or various urban locations.  Custom photography is a personal experience. From attention to the fine details, a comfortable and relaxing session, all the way through the high quality products I offer. It’s something you just can’t find everywhere! You should always end your experience with a satisfied feeling, it’s one of my biggest goals as your photographer.

BOOKING YOUR SESSION

•How far in advance should I schedule a session?
Depending on the season, I typically book close to two month out. I suggest planning ahead! Occasionally I will have an opening or canceled session, contact me to inquire to confirm or ask about a specific date!

•How do I schedule a session?
You can begin your scheduling process by filling out the Client Info form. Please fill it out completely! This part is important because it helps me get to know you before we meet! Next fill out the Portrait Agreement (please read entirely!). You will be electronically invoiced for your non-refundable session retainer. A $75 non-refundable retainer fee is due at the time of booking. All 3 things above must be done before your session.

•Is there anything I should know before scheduling a session?
Before scheduling your session it is important that you have taken time to look through my website. By looking through my recent sessions on my blog, you can get a feel for my photography style. My style consists of natural, casual moments, captured in a bright and playful way! It’s also important to have an understanding of my Pricing.


YOUR SESSION

•What should I expect during my session?
I found my joy in photographing families because I love the moments of joy that I am able to capture when you laugh together. I want everyone to be exactly who they always are, giggles, freckles, wrinkles and all! At the start of your session I will take a moment to get to know everyone. With young children we may begin with our best dance moves or a quick game of Simon Says. I will give direction during your time, but mostly I want you to interact with each other just as you would if I were not 20 feet away from you. Those are the moments you’ll remember most years from now!

•Where will my session be?
Because I am a natural light, on-location photographer, I come to you! I will offer suggestions of some of my favorite spots but ultimately, your session could be in your home, an open field, anywhere you would like! Locations further than 20 miles from the 19473 area code will require an additional fee of $0.50 per additional mile.

•What if the weather is horrible?
If the weather takes a turn for the worst (rain, wind, snow) then we will reschedule on the next available date. If the rain is bearable and your family doesn’t mind getting a tiny bit wet, then we can plan for a fun raincoat & boots session! I’m open to ideas!

•How long will the session last?
I find that my clients (and myself!) loosen up and relax right around 20-30 minutes in. A portrait session for 1-2 individuals lasts approximately 45 minutes and a Family Session for 3-5 individuals lasts approximately 1-1.5 hours. I work according to how everyone else is feeling. I do my best to keep everyone comfortable and happy, but sometimes we may end things on a shorter note. Especially when children cannot bear even one more second in front of the camera.

•Who should I bring?
Please bring only the person(s) who will be photographed to your session. Extra people are distractions especially for little ones. With children I prefer to work one-on-one. I will often ask that the parents sit back and relax so I can have your child’s full attention. It’s much easier for them to give me their best natural smile when I’m being silly than when mom and dad are begging (or sometimes threatening!) at the same time behind me. I’m a pretty goofy person so with a little bit of humiliating myself, those adorable giggles tend to come out!

•What do we wear?
I suggest fun colors that are true to your personality! Casual Sunday is a great expression for style. Nice enough for church, but not so dressy that you wouldn’t go to a picnic at the park. While it’s important to match, it doesn’t mean that everyone should wear the same color. Instead, I suggest coordinating colors and adding layers and accessories to make it more fun! Something to keep in mind while planning your attire is what you’ll be doing with the images from your session! Are they going in an album? Maybe you’re getting a Canvas wall display? You may choose to coordinate your clothing and accessories to match the style of your home & decor! My home has lots of neutral/natural colors, so I tend to stick with neutral outfits accessorized with fun pops of color! Still stuck? Check out my what to wear guides!


AFTER YOUR SESSION

•How long after our session until we can see the images?
Your images will be available in an online gallery within 2 weeks of your session. Your online gallery will be live for 14 days.

•How long will it take to receive my order?
Prints and product are delivered approximately 7-10 days after order is placed and payment is received.

•How long do you keep my images on file?
Files are kept for 30 days, after that period all final images will be stored externally for up to one year.Within that year, if you would like to place another order, a $100 minimum order applies. Beyond that year, files may be permanently deleted.

•What if I don’t like the prints or something is wrong with my order?
Quality is of utmost importance to me! I want you to be proud to display your custom portraits in your home. When you pick up your order I will look through it with you to make sure everything is correct. Due to the nature of custom photography, there are no refunds on prints and products. However, I want you to love your custom products, if you are not completely satisfied I will work with you to find a solution.

Don’t see your questions here? No problem! Email me and I can get an answer to you asap!
contact@sgphotos.net

stephanie glover photography | philadelphia, pa lifestyle photographer | contact@sgphotos.net